For orders placed from Sunday to Thursday we will process, pack and have your order ready for dispatch within 24 hours. Orders placed on Friday and Saturday, or on a public holiday, will be processed and packed the next business day. 

Once we have dispatched your order it can take up to 3 to 10 business days for delivery via standard post or 2 to 4 business days express post depending on your location within Australia.

Continue reading here.

We ship standard and express via AusPost and other courier providers including DHL and Couriers Please.

You will receive regular updates on the status of your order, including when we have received, packed, and dispatched your order.

Contact us at hello@hannhygge.com if you do not receive any updates.

We offer free shipping for all orders over $100. Orders under $100, express, or international shipping incur a flat fee. 

To learn more about our shipping costs continue reading here.

We’re confident your Hanna Hygge purchase will feel at home - in your home - for years to come.

If you're not entirely happy with your purchase we will exchange, credit, or refund an item within 30 days of being received.

To learn more about our returns policy continue reading here.

We will send you an automatic confirmation once you have placed your online order. If you don't get this within the hour, first check your junk or spam folder.

Contact us at hello@hannahygge.com if you still don't have an order confirmation.

You will receive a tracking number once your order has been processed, packed and is ready for shipping. 

If you placed your order between Sunday & Thursday, you should expect to receive your tracking number within 24 hours. For orders placed on Friday and Saturday, or a public holiday, you will receive your tracking number the next business day.

If you are not able to locate your tracking number first check your junk or spam folder and then contact us at hello@hannahygge.com.

We inspect all our products for quality prior to sending them out to you.

If we have overlooked a production or manufacturing fault, or have sent you the wrong item, please get in touch with us at hello@hannahygge.com.

If you need to make a change to your order, please contact us as soon as possible and we will do our best to facilitate the change.

If your order has already been processed and dispatched, you will not be able to make any changes.

To learn more about product care continue reading here.

All our collections are offered as a limited run production, this means there are only a select number of products available in each colour or style. This allows us to focus on delivering a high level of quality and to ensure you recieve an item that is truley unique.

All our products are designed in Melbourne. We work with carefully selected, environmentally conscious manufacturers, from Portugal and Sri Lanka.

To learn more about our production partners continue reading here.

We are always open to collaborations with local and international artists, designers and producers.

Contact us at hello@hannahygge.com to start a conversation.

If you would like to stock a Hanna Hygge collection please contact us at hello@hannahygge.com for more information.